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Patient Registration Ambassador

Waterloo Regional Health Network


   About the Position

Impact Statement
At WRHN our 500 plus volunteers have an important role to play in creating a positive patient and caregiver experience. Our goal is to ensure a positive volunteer experience that is engaging and rewarding.

Description
The purpose of this role is to assist patients and their caregivers in our Cardiac program with:
Greeting patients after registration to confirm they are in the correct location
Way finding to the correct Cardiac unit
Communicate and collaboration with volunteers, staff and patient's caregivers to ensure a smooth transition between registration and intake of the patient.


Position Qualifications

Ideal for: An Individual
Age: 18+
COVID-19 Vaccination Required: Yes

Area(s) of Interest: Health Care / Wellness

Skill(s): Customer Service, Interpersonal Communication, Communicate in Plain Language, Sensitivity, Respect


Training / Work Condtions

Training Details: Virtual orientation to the WRHN volunteer program and in person training for your specific volunteer role.
Working Conditions:
Accessibility: Wheelchair accessible entrance, Wheelchair accessible washroom, Designated accessible parking space, Accessible work space
Transportation: On a bus route


Time Commitment

Duration: 7 - 12 months
Weekday - Daytime
We are looking for individuals at our Queens Blvd site who can commit to one shift per week for a minimum of 8 months. Available shifts are 6:30-9:30am or 9:30-12:30 each weekday.

   Contact Information
http://www.wrhn.ca
Send an Email Message
Pauline Rasmussen
519-749-6551
911 Queen's Blvd. Kitchener, N2M 1B2
Kitchener

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